“In some families, please is described as the magic word. In our house, however, it was sorry”. Margaret Laurence
I still think please is an important magic word, but I have to agree, sorry is right up there.
However, sorry needs to come in not just a word, it needs to come, most importantly with actions. Sorry is a very very active word. Without the actions, it can be a very empty word; a word you don’t want to hear.
With actions, it is a beautiful word, and a necessary word said to make relationships stronger, and to build character. When followed by “It’s ok” or “I’m sorry too”, or “I forgive you”, sorry can really change the world.